# AllAccessible Help Center

> Help center for AllAccessible

## Getting Started

- [Choosing the Right AllAccessible Plan](https://support.allaccessible.org/en/articles/12559878-choosing-the-right-allaccessible-plan.md): AllAccessible uses an à la carte pricing model that lets you start with a low-cost base plan and add only the features you need. This guide helps you
- [5-Minute Quick Start Guide](https://support.allaccessible.org/en/articles/12559879-5-minute-quick-start-guide.md): Get AllAccessible up and running on your website in 5 minutes or less. This guide walks you through account creation, widget installation, and basic c
- [What is AllAccessible?](https://support.allaccessible.org/en/articles/12559881-what-is-allaccessible.md): AllAccessible is a comprehensive web accessibility solution that makes your website accessible to everyone, including people with disabilities. Our pl
- [Your 7-Day Free Trial](https://support.allaccessible.org/en/articles/15870191-your-7-day-free-trial.md): Every new AllAccessible signup starts with a 7-day free trial that unlocks full access — no credit card required. This guide explains exactly what you

## Installation Guides

- [Universal JavaScript Installation Guide](https://support.allaccessible.org/en/articles/12559882-universal-javascript-installation-guide.md): Install the AllAccessible widget on any website using a simple JavaScript snippet. This method works on all platforms - custom HTML sites, React, Vue,
- [Installing the AllAccessible WordPress Plugin](https://support.allaccessible.org/en/articles/12559883-installing-the-allaccessible-wordpress-plugin.md): The AllAccessible WordPress plugin makes it easy to add accessibility features to your WordPress website. This guide walks you through the complete in
- [Installing AllAccessible on Showit](https://support.allaccessible.org/en/articles/13789237-installing-allaccessible-on-showit.md): Step-by-step guide to installing the AllAccessible accessibility widget on your Showit website using Custom Head HTML.
- [Installing AllAccessible on Wix](https://support.allaccessible.org/en/articles/13789239-installing-allaccessible-on-wix.md): Step-by-step guide to installing the AllAccessible accessibility widget on your Wix website using Custom Code.
- [Installing AllAccessible on Shopify](https://support.allaccessible.org/en/articles/13789242-installing-allaccessible-on-shopify.md): Step-by-step guide to installing the AllAccessible accessibility widget on your Shopify store by editing theme.liquid.
- [Installing AllAccessible on Magento \(Adobe Commerce\)](https://support.allaccessible.org/en/articles/13789244-installing-allaccessible-on-magento-adobe-commerce.md): Step-by-step guide to installing the AllAccessible accessibility widget on your Magento 2 or Adobe Commerce store.
- [Installing AllAccessible on Squarespace](https://support.allaccessible.org/en/articles/14688489-installing-allaccessible-on-squarespace.md): Step-by-step guide to add AllAccessible to your Squarespace website
- [Installing AllAccessible on GoDaddy Website Builder](https://support.allaccessible.org/en/articles/14688490-installing-allaccessible-on-godaddy-website-builder.md): Step-by-step guide to add AllAccessible to your GoDaddy website
- [Installing AllAccessible on Drupal](https://support.allaccessible.org/en/articles/15861625-installing-allaccessible-on-drupal.md): AllAccessible offers a dedicated Drupal module that adds the accessibility widget to your site and connects it to your AllAccessible account. Once ins
- [Installing AllAccessible on HubSpot](https://support.allaccessible.org/en/articles/15861626-installing-allaccessible-on-hubspot.md): Add the AllAccessible accessibility widget to your HubSpot-hosted website by pasting a small code snippet into your domain's site header settings. Onc

## Subdomain Management

- [Adding a Subdomain to Your AllAccessible Account](https://support.allaccessible.org/en/articles/12559884-adding-a-subdomain-to-your-allaccessible-account.md): Add unlimited subdomains to your AllAccessible site at no additional cost. This guide shows you how to add a subdomain in minutes and get the widget r
- [Managing Multiple Subdomains](https://support.allaccessible.org/en/articles/12559885-managing-multiple-subdomains.md): Efficiently manage accessibility across multiple subdomains with AllAccessible's centralized dashboard. This guide shows you how to organize, customiz
- [Subdomain Troubleshooting](https://support.allaccessible.org/en/articles/12559886-subdomain-troubleshooting.md): Solve common subdomain-related issues quickly. This guide covers the most frequent problems and their solutions when working with AllAccessible subdom
- [Understanding Subdomains in AllAccessible](https://support.allaccessible.org/en/articles/12559887-understanding-subdomains-in-allaccessible.md): Subdomains let you manage multiple related websites under a single AllAccessible site license. One account can cover your main domain plus unlimited s
- [Deleting a Subdomain](https://support.allaccessible.org/en/articles/12753175-deleting-a-subdomain.md): Learn how to safely delete a subdomain from your AllAccessible site, including what data will be removed, important restrictions, and the 30-day grace period for data recovery.

## Widget Configuration

- [Changing Widget Position](https://support.allaccessible.org/en/articles/12559888-changing-widget-position.md): Position the AllAccessible widget button anywhere on your webpage - corners, edges, or center. This guide helps you choose the best position for your
- [Customizing Widget Colors](https://support.allaccessible.org/en/articles/12559889-customizing-widget-colors.md): Match the AllAccessible widget to your brand by customizing its color scheme. This guide shows you how to select colors, ensure accessibility complian
- [Setting Widget Language](https://support.allaccessible.org/en/articles/12559890-setting-widget-language.md): Configure the AllAccessible widget to display in your preferred language or automatically detect your visitors' language preferences. This guide expla
- [Widget Branding and White-Label Options](https://support.allaccessible.org/en/articles/12559891-widget-branding-and-white-label-options.md): Remove AllAccessible branding from the widget and replace it with your own brand identity. This guide explains white-label options, pricing, and how t
- [Widget Customization Overview](https://support.allaccessible.org/en/articles/12559892-widget-customization-overview.md): AllAccessible lets you customize the accessibility widget to match your brand and website design. This guide explains all available customization opti
- [Stop the Widget From Showing to All Visitors](https://support.allaccessible.org/en/articles/15861627-stop-the-widget-from-showing-to-all-visitors.md): Some site owners want the accessibility widget's floating button and panel to stop appearing for every visitor — while still keeping AllAccessible's a
- [Display the Widget on One Subdomain Only](https://support.allaccessible.org/en/articles/15870840-display-the-widget-on-one-subdomain-only.md): Want the accessibility widget to appear on just one subdomain — for example on \`shop.example.com\` but not on your main \`example.com\`? The widget shows

## Accessibility Statement

- [Accessibility Statement - Complete Guide](https://support.allaccessible.org/en/articles/12559893-accessibility-statement-complete-guide.md): Your accessibility statement is one of the most important compliance tools for your website. This comprehensive guide covers everything you need to kn
- [Creating and Publishing Your Accessibility Statement](https://support.allaccessible.org/en/articles/12559894-creating-and-publishing-your-accessibility-statement.md): AllAccessible automatically generates a professional, compliant accessibility statement for your website based on your configuration, features, and co
- [Editing Your Accessibility Statement](https://support.allaccessible.org/en/articles/12559895-editing-your-accessibility-statement.md): Customize your auto-generated accessibility statement to include organization-specific information, known limitations, and your unique accessibility c
- [Accessibility Statement Best Practices](https://support.allaccessible.org/en/articles/12559896-accessibility-statement-best-practices.md): Learn how to create an effective, legally sound accessibility statement that demonstrates your commitment to inclusion while protecting your organizat
- [Accessibility Statement Caching Explained](https://support.allaccessible.org/en/articles/12559897-accessibility-statement-caching-explained.md): AllAccessible uses performance caching to deliver your accessibility statement quickly to visitors worldwide. This guide explains how caching works, w
- [Updating Your Accessibility Statement](https://support.allaccessible.org/en/articles/12559898-updating-your-accessibility-statement.md): Keep your accessibility statement current and accurate with regular updates. This guide explains when and how to update your statement, and how to man
- [What is an Accessibility Statement?](https://support.allaccessible.org/en/articles/12559899-what-is-an-accessibility-statement.md): An accessibility statement is a public declaration of your website's commitment to digital accessibility. It informs visitors about your site's access
- [Where Your Accessibility Statement Appears](https://support.allaccessible.org/en/articles/12559901-where-your-accessibility-statement-appears.md): Your AllAccessible accessibility statement is displayed directly in the accessibility widget on your website, making it easily discoverable by all vis

## Dashboard & Sites

- [Adding and Managing Sites](https://support.allaccessible.org/en/articles/12559902-adding-and-managing-sites.md): Add websites to your AllAccessible account and manage accessibility across all your web properties from one centralized dashboard.
- [Dashboard Overview](https://support.allaccessible.org/en/articles/12559903-dashboard-overview.md): Your AllAccessible dashboard is mission control for managing accessibility across all your websites. This guide explains the dashboard layout, key fea
- [Managing Team Members](https://support.allaccessible.org/en/articles/12559904-managing-team-members.md): Collaborate with your team by inviting users to your AllAccessible account. Set appropriate permissions, manage access levels, and coordinate accessib
- [Deleting a Site](https://support.allaccessible.org/en/articles/12753176-deleting-a-site.md): Learn how to safely delete an entire site from AllAccessible, including what happens to your subscription, all subdomains, and data. Understand the 30-day grace period and Stripe subscription cance...
- [Changing Your Site URL](https://support.allaccessible.org/en/articles/15861628-changing-your-site-url.md): Your site's URL is a fixed identifier in AllAccessible. It is shown as read-only on the site card and in your site settings, and there is no self-serv
- [Managing Your Billing and Subscription](https://support.allaccessible.org/en/articles/15861629-managing-your-billing-and-subscription.md): AllAccessible billing runs through a secure Stripe customer portal. From your \*\*Billing Overview\*\* page, the \*\*Manage Billing\*\* button opens that port
- [Team Members, Multiple Organizations, and Pending Approvals](https://support.allaccessible.org/en/articles/15861630-team-members-multiple-organizations-and-pending-approvals.md): AllAccessible lets you invite people to your organization, assign them roles, and approve requests for site access. If you work across more than one c
- [Activating an Inactive Site](https://support.allaccessible.org/en/articles/15870841-activating-an-inactive-site.md): You added a site but it looks "inactive" — it isn't showing a green \*\*Active\*\* badge, it shows a \*\*Widget Not Installed\*\* notice, or it stopped servin
- [Closing Your Account](https://support.allaccessible.org/en/articles/15870842-closing-your-account.md): There are two very different actions people mean by "delete my account": removing a single \*\*site\*\* from your dashboard, and closing your \*\*entire acc

## Features & Usage

- [Preset Accessibility Profiles](https://support.allaccessible.org/en/articles/12559905-preset-accessibility-profiles.md): AllAccessible preset profiles provide one-click accessibility configurations for common disabilities. Instead of manually selecting multiple features,
- [Text Adjustment Features](https://support.allaccessible.org/en/articles/12559906-text-adjustment-features.md): AllAccessible provides 9 powerful text adjustment features that help people with visual impairments, dyslexia, and reading difficulties customize text
- [Understanding All Widget Features](https://support.allaccessible.org/en/articles/12559907-understanding-all-widget-features.md): AllAccessible provides 41 accessibility features in the Starter plan, giving your website visitors powerful tools to customize their browsing experien
- [Visual Adjustment Features](https://support.allaccessible.org/en/articles/12559908-visual-adjustment-features.md): AllAccessible's 13 visual adjustment features help people with vision impairments, light sensitivity, and color perception difficulties see website co
- [Understanding AI Auto-Fixes](https://support.allaccessible.org/en/articles/14688487-understanding-ai-auto-fixes.md): How AllAccessible automatically fixes accessibility issues on your website
- [Understanding AllAccessible AI Usage and Limits](https://support.allaccessible.org/en/articles/15870192-understanding-allaccessible-ai-usage-and-limits.md): AllAccessible AI ✦ does the heavy lifting of accessibility work for you. It drafts alt text for your images and proposes agentic fixes for accessibili

## Partners & Developers

- [Managing Client Accounts as a Partner](https://support.allaccessible.org/en/articles/12559909-managing-client-accounts-as-a-partner.md): Learn how to efficiently manage multiple client websites through your AllAccessible partner portal, including adding clients, tracking compliance, and
- [Partner Portal Resources](https://support.allaccessible.org/en/articles/12559910-partner-portal-resources.md): Access exclusive partner resources including SOW templates, marketing materials, sales decks, and training documentation to help you sell and deliver
- [AllAccessible Partner Program Overview](https://support.allaccessible.org/en/articles/12559911-allaccessible-partner-program-overview.md): The AllAccessible Partner Program helps digital agencies, consultants, and developers build profitable accessibility service offerings. Earn volume di

## Billing & Subscriptions

- [Understanding AllAccessible Pricing and Billing](https://support.allaccessible.org/en/articles/12562396-understanding-allaccessible-pricing-and-billing.md): AllAccessible uses a flexible à la carte pricing model that lets you start with a comprehensive base plan and add only the features you need. Pay for
- [Managing Add-Ons and Upgrades](https://support.allaccessible.org/en/articles/12562397-managing-add-ons-and-upgrades.md): AllAccessible's à la carte pricing lets you customize your subscription by adding or removing features as your needs change. This guide walks you thro
- [Payment Methods and Invoices](https://support.allaccessible.org/en/articles/12562398-payment-methods-and-invoices.md): Your Stripe Customer Portal is your central hub for managing billing information, viewing payment history, and accessing invoices. This secure, PCI-co
- [Cancellation and Refunds](https://support.allaccessible.org/en/articles/12562399-cancellation-and-refunds.md): AllAccessible offers flexible subscription management with no long-term contracts or cancellation fees. This guide walks you through the cancellation
- [Understanding Usage Limits and Overages](https://support.allaccessible.org/en/articles/12562400-understanding-usage-limits-and-overages.md): Every AllAccessible plan includes specific usage limits for pageviews and AI-powered features. This guide helps you understand your limits, track your

## Troubleshooting

- [Widget Installed But No Dashboard Data Showing](https://support.allaccessible.org/en/articles/12649056-widget-installed-but-no-dashboard-data-showing.md): Troubleshoot and fix connection issues when your widget is installed but dashboard shows no data
- [Widget Settings Not Saving — Troubleshooting Guide](https://support.allaccessible.org/en/articles/14688488-widget-settings-not-saving-troubleshooting-guide.md): How to fix issues when widget customization changes are not applying
- [Hosting Provider Flagging AllAccessible as Malware \(False Positive\)](https://support.allaccessible.org/en/articles/15861631-hosting-provider-flagging-allaccessible-as-malware-false-positive.md): Some web hosting providers \(particularly SiteGround, GoDaddy, and Bluehost\) use automated malware scanners that may incorrectly flag the AllAccessible
- [Removing or Uninstalling AllAccessible](https://support.allaccessible.org/en/articles/15861633-removing-or-uninstalling-allaccessible.md): This guide explains how to remove the AllAccessible accessibility widget from your website, whatever platform you use. It also covers an important dis
- [Is AllAccessible Slowing Down My Site?](https://support.allaccessible.org/en/articles/15870843-is-allaccessible-slowing-down-my-site.md): If you've run a speed test or looked at your browser's network tab and noticed the AllAccessible widget, you might be wondering whether it's affecting
- [Reporting a Security Issue or Vulnerability](https://support.allaccessible.org/en/articles/15870844-reporting-a-security-issue-or-vulnerability.md): If you believe you've found a security vulnerability in AllAccessible — in the widget, the dashboard, our APIs, or one of our plugins — we want to hea

## Audits & Fixes

- [Approving Agentic AI Fixes](https://support.allaccessible.org/en/articles/15861634-approving-agentic-ai-fixes.md): \*\*Agentic Fixes\*\* is AllAccessible's human-in-the-loop agentic AI remediation. AllAccessible AI \(✦\) reviews your recent audits, drafts specific fixes
- [Generating a VPAT / Compliance Report](https://support.allaccessible.org/en/articles/15861636-generating-a-vpat-compliance-report.md): When a customer, procurement team, or legal reviewer asks for proof of your accessibility work, you'll want a formal report. AllAccessible generates p
- [Running an Accessibility Scan and Reading the Results](https://support.allaccessible.org/en/articles/15861637-running-an-accessibility-scan-and-reading-the-results.md): AllAccessible continuously checks your site for accessibility issues, but you can also trigger a scan on demand whenever you want fresh results — afte
- [Understanding Audit Results and Tasks](https://support.allaccessible.org/en/articles/15861639-understanding-audit-results-and-tasks.md): Once AllAccessible has audited your site, you'll see scores, issue counts, and severity labels — and a \*\*Tasks\*\* board to work through them. This guid
- [Which WCAG Version AllAccessible Scans Against \(WCAG 2.2\)](https://support.allaccessible.org/en/articles/15870193-which-wcag-version-allaccessible-scans-against-wcag-2-2.md): Accessibility guidelines are versioned, and the current baseline is \*\*WCAG 2.2\*\*. AllAccessible scans new sites against WCAG 2.2 by default, so your a
- [How AllAccessible Discovers and Scans Your Pages](https://support.allaccessible.org/en/articles/15870195-how-allaccessible-discovers-and-scans-your-pages.md): AllAccessible doesn't just check your homepage — it works to discover every page on your site and audits each one on both desktop and mobile. This gui
- [Regression Detection and Industry Benchmarks](https://support.allaccessible.org/en/articles/15870196-regression-detection-and-industry-benchmarks.md): AllAccessible doesn't just tell you where you are today — it watches for changes and puts your results in context. \*\*Regression detection\*\* emails you
- [Finding Which Page a Manual Task Is On](https://support.allaccessible.org/en/articles/15870845-finding-which-page-a-manual-task-is-on.md): You're looking at an accessibility issue marked \*\*Manual Required\*\*, but it isn't obvious which page of your site it lives on. AllAccessible does reco

## Accommodations

- [Using the Accommodation System](https://support.allaccessible.org/en/articles/15861641-using-the-accommodation-system.md): The Accommodation System gives your website a built-in way to receive, track, and respond to accessibility accommodation requests from visitors. When