Understanding Usage Limits and Overages
Overview
Every AllAccessible plan includes specific usage limits for pageviews and AI-powered features. This guide helps you understand your limits, track your usage, know when to upgrade, and what happens if you exceed your quota.
Who This Is For
Customers wanting to understand their plan limits
High-traffic websites monitoring pageview usage
Users with image-heavy sites tracking AI descriptions
Anyone considering upgrading for more capacity
What You'll Learn
Pageview and AI description limits by plan
How to track your real-time usage
What happens when you exceed limits
When and how to upgrade for more capacity
How to optimize usage and avoid overages
Plan Limits Overview
Starter Plan ($10/month)
Included Limits:
📊 10,000 pageviews/month
🤖 250 AI image descriptions/month
📅 Monthly automated accessibility scans
✅ All 41 widget features (unlimited usage)
Best For:
Small business websites
Personal projects
Portfolio sites
Low to moderate traffic sites
Growth Plan ($19/month)
Included Limits:
📊 25,000 pageviews/month
🤖 500 AI image descriptions/month
📅 Monthly automated accessibility scans
✅ All 41 widget features (unlimited usage)
Best For:
Growing businesses
E-commerce sites
Content-heavy websites
Medium traffic sites
Add-Ons That Increase Limits
Extra Pageviews - $10/month each
+25,000 pageviews per pack
Stackable (buy multiple)
Example: Growth + 2 packs = 75,000 pageviews
AI Boost - $15/month
+2,000 AI image descriptions
Total with Growth: 2,500 descriptions/month
Priority AI processing queue
Monitoring Upgrade - $15/month
Weekly scans (instead of monthly)
Does not increase pageview limits
More frequent accessibility monitoring
What Counts Toward Your Limits
Pageview Tracking
What Counts as a Pageview:
✅ Unique page load where AllAccessible widget loads
✅ User navigates to different page on your site
✅ Page refresh with widget active
✅ Mobile and desktop views both count
What Does NOT Count:
❌ Same user viewing same page multiple times (deduplicated within 30 minutes)
❌ Bot traffic (filtered automatically)
❌ Pages where widget fails to load
❌ Development/staging environments (if configured correctly)
Example:
Scenario: User visits your website1. Lands on homepage → 1 pageview 2. Views "About" page → 1 pageview 3. Clicks back to homepage → No new pageview (within 30 min) 4. Views "Contact" page → 1 pageview 5. Refreshes "Contact" page → 1 pageview 6. Returns 2 hours later to homepage → 1 pageviewTotal pageviews: 5
AI Image Description Tracking
What Counts:
✅ Each AI-generated alt text description
✅ Automatic scanning of images without alt text
✅ Manual "Generate Description" requests
✅ Batch processing during audits
What Does NOT Count:
❌ Images that already have alt text
❌ Decorative images (marked as such)
❌ Failed AI generation attempts
❌ Cached descriptions (reusing previous generations)
Smart Caching:
AllAccessible caches AI descriptions, so:
Same image on multiple pages = 1 AI description
Same image scanned again = cached result (free)
Edited image = new AI description required
Tracking Your Usage
Real-Time Usage Dashboard
Location: Dashboard → Sites → [Your Site] → Add-Ons
What You'll See:
Your Usage This Month ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━📊 Pageviews 8,234 / 10,000 used (82%) [████████░░░░]Trend: +12% vs last month Projected end of month: 9,500 (within limit) ✅━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━🤖 AI Image Descriptions 187 / 250 used (75%) [███████░░░░]Trend: +5% vs last month Projected end of month: 225 (within limit) ✅━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━📅 Next billing date: October 31, 2025 🔄 Usage resets: November 1, 2025
Usage Status Indicators
Status Colors:
🟢 Green (0-79% used):
You're well within your limits
No action needed
Continue as normal
🟡 Yellow (80-99% used):
Approaching your limit
Monitor usage closely
Consider upgrading if consistently high
🔴 Red (100%+ used):
Limit exceeded or reached
See "What Happens When You Exceed Limits" below
Upgrade recommended
Historical Usage Reports
View Past Usage:
Go to Dashboard → Sites → [Your Site] → Analytics
Select "Usage Reports"
View monthly breakdown
Report Shows:
Usage History ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━September 2025 Pageviews: 9,234 / 10,000 (92%) AI Descriptions: 210 / 250 (84%) Status: Within Limits ✅August 2025 Pageviews: 11,456 / 10,000 (115%) AI Descriptions: 245 / 250 (98%) Status: Overage ⚠️July 2025 Pageviews: 7,890 / 10,000 (79%) AI Descriptions: 156 / 250 (62%) Status: Within Limits ✅
Email Notifications
Automatic Alerts:
80% Usage Warning:
Subject: [AllAccessible] Approaching 80% of your pageview limitYou've used 8,000 of your 10,000 monthly pageviews.• Current usage: 80% • Days remaining: 12 days • Projected overage: Likely if traffic continuesConsider: → Upgrading to Growth (25,000 pageviews) → Adding Extra Pageviews pack (+25,000 for $10/month)[View Usage Dashboard] [Upgrade Now]
95% Usage Alert:
Subject: [AllAccessible] 95% of your limit used - Action recommendedYou've used 9,500 of your 10,000 monthly pageviews.• Current usage: 95% • Days remaining: 5 days • Projected overage: Very likelyYour widget will continue working, but please upgrade to avoid service notifications.[Upgrade Now]
100% Limit Reached:
Subject: [AllAccessible] Monthly limit reachedYou've reached your 10,000 pageview limit for October.Your widget continues working normally. No service interruption.To avoid this notice next month: → Upgrade to Growth (25,000 pageviews) for $19/month → Add Extra Pageviews pack (+25,000 for $10/month)[Upgrade Options]
What Happens When You Exceed Limits
Pageview Overages
The Good News:
✅ Widget continues working - No service interruption
✅ All features remain active - Full functionality maintained
✅ No immediate charges - No surprise overage fees
What Happens:
First Overage:
Email notification sent
Dashboard shows overage alert
Recommendation to upgrade
No additional charges for current month
Consistent Overages (3+ months):
Account flagged for review
Support team may contact you
May be asked to upgrade
Possible overage charges if pattern continues
Significant Overages (200%+ of limit):
Immediate notification to review usage
May indicate incorrect widget implementation
Support team investigates potential issues
May require upgrade or usage adjustment
AI Description Overages
What Happens:
🛑 AI generation paused - No new descriptions generated
✅ Widget continues working - All other features active
📧 Email notification sent - Alert when limit reached
♻️ Cached descriptions still work - Previous generations available
Notification Message:
AI Description Limit Reached ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━You've used all 250 AI image descriptions for October.What still works: ✅ Widget and all accessibility features ✅ Previously generated descriptions (cached) ✅ Manual alt text you've addedWhat's paused: 🛑 New AI image description generation 🛑 Automatic alt text for new imagesTo continue generating descriptions: → Upgrade to Growth (500 descriptions) → Add AI Boost (+2,000 descriptions) → Wait until next billing cycle (resets Nov 1)[Upgrade Now]
Overage Charges Policy
Current Policy:
No automatic overage charges for reasonable overages
Overage charges only applied after multiple warnings
Clear communication before any charges
Opportunity to upgrade before charges apply
If Overage Charges Apply:
Calculated at: $2 per 1,000 additional pageviews
Only for consistent, significant overages
Only after 3+ email warnings
Shown on next invoice with explanation
Example:
Base Plan: Starter (10,000 pageviews) Actual Usage: 15,000 pageviews Overage: 5,000 pageviews Overage Charge: (5,000 ÷ 1,000) × $2 = $10(Only applies after multiple warnings)
How to Avoid Charges:
Upgrade before consistent overages
Add Extra Pageviews packs as needed
Monitor usage regularly
When to Upgrade
Signs You Should Upgrade
Upgrade from Starter to Growth ($19/month) if:
✅ Consistently using 80%+ of 10,000 pageviews
✅ Hit pageview limit 2+ months in a row
✅ Using 200+ AI descriptions monthly
✅ Business is growing and traffic increasing
✅ Want more headroom for traffic spikes
Add Extra Pageviews ($10/month per pack) if:
✅ Traffic exceeds 25,000 pageviews (even on Growth)
✅ Seasonal business with traffic spikes
✅ Running marketing campaign increasing traffic
✅ Adding new content/pages to website
Add AI Boost ($15/month) if:
✅ Consistently hitting 250/500 AI description limit
✅ Image-heavy website (e-commerce, portfolio, blog)
✅ Regularly adding new images
✅ Need faster AI processing (priority queue)
Upgrade Cost Examples
Scenario 1: Starter → Growth
Current: Starter ($10/month)
10,000 pageviews, 250 AI descriptionsUpgrade: Growth ($19/month)
25,000 pageviews, 500 AI descriptionsAdditional cost: +$9/month
Value gained: 15,000 more pageviews, 250 more AI descriptions
Cost per additional 1,000 pageviews: $0.60
Scenario 2: Growth + Extra Pageviews
Current: Growth ($19/month)
25,000 pageviewsAdd: Extra Pageviews Pack ($10/month)
+25,000 pageviewsTotal: $29/month for 50,000 pageviews
Cost per 1,000 pageviews: $0.58
Scenario 3: Growth + AI Boost
Current: Growth ($19/month)
500 AI descriptionsAdd: AI Boost ($15/month)
+2,000 AI descriptionsTotal: $34/month for 2,500 AI descriptions
Cost per 100 descriptions: $1.36
How to Upgrade
From Dashboard:
Go to: Sites → [Your Site] → Add-Ons
Click "Upgrade to Growth" (if on Starter)
Or click "Add to Plan" for Extra Pageviews or AI Boost
Review pro-rated charge
Confirm upgrade
New limits active immediately
Pro-Rated Billing:
When you upgrade mid-cycle, you only pay for the remaining days:
Example: Upgrade on October 16Current plan: $10/month (Starter) New plan: $19/month (Growth) Difference: $9/monthDays remaining: 15 out of 31 Pro-rated charge: ($9 ÷ 31) × 15 = $4.35Charge today: $4.35 Next full charge (Nov 1): $19.00
Optimizing Your Usage
Reducing Pageview Count
1. Exclude Development/Staging Sites
Add this to your staging site widget code:
<script>
window.AllAccessibleConfig = {
disabled: true // Disables widget on staging
};
</script>
2. Exclude Admin Pages
Don't load widget on admin/dashboard pages:
// Example: WordPress admin
if (!is_admin()) {
// Load AllAccessible widget
}
3. Conditional Loading
Only load widget on public pages:
// Example: Load only on certain page types
if (is_page() || is_single() || is_front_page()) {
// Load AllAccessible widget
}
4. Implement Caching
Use CDN and caching to reduce duplicate pageview counting:
Widget respects cache headers
Same user within 30 minutes = deduplicated
Reducing AI Description Usage
1. Add Alt Text Manually
For important images, write alt text yourself:
<img src="hero.jpg" alt="Customer using our product at their desk">
Manual alt text = 0 AI descriptions used
2. Mark Decorative Images
Images that don't convey information:
<img src="decoration.jpg" alt="" role="presentation">
Decorative images = 0 AI descriptions needed
3. Reuse Images
Same image across multiple pages = 1 AI description (cached)
Use consistent image URLs
Don't duplicate images with different filenames
4. Batch Process During Off-Peak
If you have control over when audits run:
Schedule during low-usage months
Process all images at once
Leverage caching for future use
5. Prioritize Important Images
Focus AI descriptions on:
Product images (e-commerce)
Featured content images
Informational graphics
Skip AI for:Decorative backgrounds
Spacer images
Repeated branding elements
Usage FAQs
Q: Does my usage reset each month?
A: Yes, pageviews and AI descriptions reset on your billing date each month.
Q: Can I see daily usage breakdown?
A: Yes, go to Analytics → Usage Reports for daily/weekly views.
Q: What happens if I downgrade mid-month?
A: Your limits adjust immediately. If you've already exceeded new limit, widget continues working until next billing cycle.
Q: Do failed pageviews count toward my limit?
A: No, only successful widget loads count. Errors don't consume your limit.
Q: Can I buy more AI descriptions without upgrading?
A: Yes, add AI Boost ($15/month) for +2,000 descriptions without changing your base plan.
Q: Will you charge me without warning for overages?
A: No, you'll receive multiple email warnings before any overage charges apply.
Q: Can I get a refund if I upgrade unnecessarily?
A: Upgrades are pro-rated. If you downgrade the same month, you'll receive a credit toward next month's bill.
Q: Does bot traffic count toward my pageviews?
A: No, we automatically filter known bots (Google Bot, Bing Bot, etc.) from pageview counts.
Q: How accurate is the usage projection?
A: Projections are based on your daily average this month. Accuracy improves as month progresses (more data points).
Q: Can I set usage alerts at custom thresholds?
A: Currently, alerts are sent at 80%, 95%, and 100%. Custom thresholds coming in a future update.
Need Help?
Questions About Your Usage
Support Channels:
Email: [email protected]
Live Chat: Dashboard bottom-right corner
Phone: Available for paying customers
We Can Help With:
Understanding your usage patterns
Optimizing widget implementation
Choosing the right plan
Troubleshooting unexpected usage spikes
Billing Questions
Contact Billing Team:
Email: [email protected]
Topics: Upgrades, overage charges, plan recommendations
Related Articles
Last Updated: October 2025
Applies To: All AllAccessible subscription plans
Usage Dashboard: Dashboard → Sites → [Your Site] → Add-Ons