The partner portal is the part of your AllAccessible dashboard that opens up once your organization is approved into the Partner Program. It has three pages: an Overview of your partner status and volume-discount progress, a Clients list of every site under your organization, and a Resources page for files our team publishes for partners. This article walks through what each page does, how the graduated discount is calculated (with a worked example), how client sites are billed, and how to add or remove a client site.

The portal lives inside the normal dashboard at app.allaccessible.org/partner. There is no separate login. Partner access belongs to your organization, not to your user account, so if you are a member of more than one organization, switch to the partner organization first. If you open the portal while a non-partner organization is active you will see "This organization does not have partner access" and be sent back to your sites list.

📷 Partner portal with the Overview, Clients, and Resources tabs

The top card shows your organization's logo, name, a Verified Partner badge, your current tier name, and your contact details. Two buttons sit under it:

Below that, once you have reached your first discount band, four tiles appear:

The revenue and profit tiles are illustrations of a resale model, not a report of your actual billing. Before you reach 10 active sites the tiles are hidden because there is no discount to calculate yet.

The Partner Tier Progress section shows a milestone tracker with the four bands (10, 16, 21, and 31 sites), your current site count, how many more sites you need for the next band, and the next band's discount. Four tier cards underneath highlight the band you are in.

📷 Partner Overview page showing the tier progress tracker

A searchable table of every site in your organization: site name, domain (with a count of subdomains), status (Active or Inactive), the date it was created, and a View Site button that opens that site's dashboard. Add New Site at the top starts the normal add-site flow. If you have no sites yet you see an empty state with the same button.

📷 Partner Clients table

Download cards for files our team publishes for partners, grouped by category. Each card shows the file name, an optional description, and a Download link. Categories and files are added by the AllAccessible team; if nothing has been published yet the page shows "No Resources Available Yet" with a note that resources are being prepared. There is no way to upload your own files here, and there is no separate request form. If you need something specific, email support.

📷 Partner Resources page

"Active sites" means every non-deleted site in your organization with an active, trialing, or past-due status, including your own agency site.

When a new client-paid site is created, the site being added is counted toward the band, and that site's subscription gets the discount for the band it lands in. Your 10th site gets 10%; sites 1 to 9 stay at their existing price. Your 16th site gets 20%; sites 10 to 15 stay at 10%. Existing sites keep the discount they were set up with. If you believe your sites should be re-tiered (for example after a large batch of additions), email support and we can review the account.

Starter list price is $10 per site per month. Suppose you have 20 active client-paid Starter sites, added one at a time:

Adding site 21 puts that site in the Gold band at $7.50. Site 31 and onward would be $7.00.

There are two models. Most partners start with the first.

Every site added through Add New Site gets its own subscription and its own invoice, with the partner discount for its band already applied to the base licence at checkout. This is the right model when each client pays for their own site or when you want one invoice per client.

If you would rather have one subscription and one invoice for a group of client sites, our team can prepare an agency quote for your organization. The quote lists each site, and the partner discount is applied at the band your total site count will reach once those sites are added. When you accept the quote, the sites are created automatically under your organization and billed together.

Once you are on an agency plan, an Add a client site panel appears on your Sites page. Enter the domain and it is added to your agency plan as a line on your next invoice. Sites added this way are always the base Starter tier; only organization owners and admins can add them because it increases your bill.

To set up consolidated billing, email [email protected] with the list of domains you want on the plan.

📷 "Add a client site" panel on the Sites page for agency-plan organizations

Add (client-paid): Clients → Add New Site, or the Add Site button on your Sites page. The partner discount is applied automatically based on your current count.

Add (agency plan): Sites page → Add a client site → enter the domain → Add site.

Remove: Open the site's Settings and use the delete option. Only organization owners and admins can delete sites.

Removing sites lowers your active-site count, which is what future additions are banded on.

If any of your client sites are still on the original AllAccessible widget, those sites are part of the legacy sunset. From 1 October 2026 the account holders for those sites receive formal notice, at least 90 days ahead of the retirement date, that the original widget is being retired and every site moves to the current one.

Each affected site has an offer page in the dashboard with two choices:

Because partners often have several legacy sites in one organization, the offer page shows a checkbox: "Also apply this choice to my N other legacy sites." Tick it and the same choice is recorded for your organization's other legacy sites that do not yet have a choice. Two rules apply:

📷 Legacy offer page with the "Also apply this choice to my other legacy sites" checkbox

The Partner Program is discount-based. There is no referral commission or payout for introducing customers who sign up on their own; the benefit is the volume discount on sites under your organization, plus the free licence for your own agency site.

Q: I am a partner but the portal says my organization does not have partner access.
A: You are probably in a different organization. Use the organization switcher in the dashboard to select your partner organization, then open the portal again.

Q: Why don't I see the Monthly Cost and revenue tiles?
A: They appear once you reach 10 active sites, which is the first discount band.

Q: Do trial sites count toward my band?
A: Yes. Active, trialing, and past-due sites all count. Deleted sites do not.

Q: Does the discount apply to add-ons?
A: No. It applies to the base licence line only.

Q: I just crossed into a new band. Do my older sites get the new rate?
A: Not automatically. Each site keeps the discount for the band it was added in. Email support if you would like your account reviewed.

Q: Can I get all my client sites on one invoice?
A: Yes, through consolidated agency billing. Email support with the domains and we will prepare a quote.

Q: Where do my organization details show up publicly?
A: In the partner directory on allaccessible.org. Edit them under Edit Organization Info on the Overview page.

Q: The Resources page is empty. Is something wrong?
A: No. It shows whatever our team has published for partners at the time. Check back, or email support if you need a specific document.

Questions about your partner account, a quote, or re-tiering?

Last Updated: September 2026